troubleshooting

Guides

Trouble with Picture

If you are having trouble seeing the current video:

Try Refreshing your screen. Somewhere on your screen you should see a symbol that looks like an arrow going around...press it.

Trouble with Sound

If you are having trouble with the audio:

Check to make sure that the audio is turned on, there should NOT be an X next to the speaker. If there is, click on the speaker to turner it on.

Trouble with Size

If you wish to see the video in full screen:

Press on the Screen Resize button.